EDLD 718 - Art of Com, Nego, Conflict Resolution

3 credit(s)
Covers the theory, art, and practice of communication, negotiation, and conflict resolution. Students learn to recognize situations that require bargaining, what the process involves, and how to analyze, plan, and implement successful negotiations. Emphasis is placed on integrating analytical skills, negotiation techniques, and conflict resolution methods into practice. Class discussion and role-playing are a substantial part of the course, and help students build skills in effective communication, conflict resolution, and negotiation. Students also will learn the overt and covert causes of conflict, the concepts for analyzing disputes, and a variety of methods to effectively prevent or resolve conflict. Pass/No Pass.
Offered: Offered in Spring.

Prerequisite(s): EDLD 702 and EDLD 704.